Q: How do you track past clients who move? Is there a system or service I need that will help me find these people?
I send out first-class postcards in the regular mail to all closed clients. When they move, the postcard is returned, usually with a forwarding address. Then we change it in the system, or if we have an email address, we will email them if they have bought and sold again without us.
Deb Barouch, CRS, Keller Williams Realty, Portland, Maine
I have found spokeo.com to be a great resource for finding addresses/phones/emails for clients I’ve lost track of. Once you have that info, any follow-up system will work.
Nina Gail Betancourt Morgan, CRS, North Country Sotheby’s International Realty, Westchester County, New York
I use Quantum Digital mail. If an address changes, I get a notification so I can update my list.
Kathy Devine, CRS, Summit Real Estate, Reading, Massachusetts
Participate in active discussions like this at the Council of Residential Specialists LinkedIn page.
